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FTP: How to Create Multiple FTP User Logins

Step by Step Walkthrough

  1. Log in to your Control Panel.
  2. Go to FTP.
  3. Fill out the information under Create New FTP Account.
  4. Click Create FTP User.
    Fill out the Username, Password and FTP Directory field and click Create FTP User

How do I resolve an error when trying to create an FTP user?

Possible error messages:

There was a problem creating your ftp account: You have not created the directory /website, please create this directory or check to ensure that you have included the full path.
This means that the system cannot find the website folder you tried to designate as the 'Home' folder for the FTP user. You can either create the website folder and try again or change which website folder you want to designate as the 'Home' folder for the FTP user.
There was a problem creating your ftp account: We are sorry, there is already an FTP account with that name, please choose again.
Every FTP user is created on the ftp server, even if those users have individual hosting accounts. This means that when you create secondary FTP users, their FTP username has to be unique across all of our servers and not just your personal hosting account. We are sorry, there is already an FTP Account with that name, please choose again.
There was a problem creating your ftp account: Your password must contain a letter and at least one digit and one punctuation character.
We require all FTP user passwords to meet minimum requirements. You will receive this error whenever you attempt to create an FTP user with an insecure password. Simply change the password to be more secure and try again. Your password must contain a letter and at least one digit and one punctuation character.
There was a problem creating your ftp account: UserName must be at least 3 characters long and can only contain letters, numbers, "-", and "_"
These are the limitations as to what characters can be used in an FTP username. Simply change the FTP username and try again. UserName must be at least 3 characters long and can only contain letters, numbers, "-", and "_"
There was a problem creating your ftp account: Password and Password Confirmation do not match
When selecting a password for your new FTP user, make sure the passwords match.